This policy was last updated on January 30, 2025
1、 Introduction
This privacy policy aims to explain how we collect, use, store, protect, share, and delete personally identifiable information in accordance with Amazon’s data protection policy. We are committed to protecting users’ privacy rights and ensuring the security and compliant use of user data.
2、 Data collection
Scope of collection: We only collect personal identification information necessary for providing services, including but not limited to name, address, phone number, email address, etc.
Collection method: Data is mainly collected through channels such as user registration, purchase of goods or services, participation in surveys or promotional activities.
Legitimate basis: The collection of data is based on the explicit consent of users and authorization by laws and regulations.
3、 Data usage
Service provision: We use the collected personal identification information to provide goods or services, including order processing, logistics delivery, after-sales service, etc.
Optimize experience: We may use data to analyze user behavior in order to optimize website functionality and enhance user experience.
Within the scope permitted by law: All uses are conducted within the scope permitted by law and comply with Amazon’s data protection policy.
4、 Data storage
Security measures: We adopt physical, management, and technical protection measures to ensure the security and confidentiality of data. All personally identifiable information are encrypted with strong algorithm, to ensure data are not identifiable without decryption key.
Storage period: Data will be stored under the premise of privacy protection, unless tax, accounting, or other applicable laws require or allow for a longer retention period.
5、 Data Protection
We use multiple security measures to protect stored data, including encryption, access control, and regular security audits.
Encryption technology: We encrypt the data during transmission using secure protocols such as TLS 1.2+to ensure the security of the data during transmission.
Access control: Implement strict access management policies to ensure that only authorized personnel can access personal identity information.
Regular Audit: Conduct regular security audits and vulnerability scans to promptly identify and fix potential security risks.
6、 Data sharing
Sharing principle: We promise not to sell, trade or otherwise transfer users’ personal identity information to external third parties, unless required by laws and regulations or with the explicit consent of users.
Partners： We do not share any data with any partner.
7、 Data deletion
User request: The user has the right to request the deletion of their personal identification information. We will delete relevant data as soon as possible within the scope permitted by laws and regulations based on user requests.
Legal requirement: If it is required by laws and regulations or Amazon’s data protection policy to delete data, we will immediately perform the deletion operation.
8、 User Rights
Access rights: Users have the right to access their personal identity information and understand how we use this data.
Correction right: If users find that their personal identity information is incorrect, they have the right to request us to make corrections.
Delete right: Users have the right to request the deletion of their personal identification information, and we will process it as soon as possible within the scope permitted by laws and regulations.
Complaint right: If users have any questions or complaints about data processing, they have the right to raise them to relevant regulatory agencies or our designated complaint channels.
9、 Privacy Policy Update
We may update this privacy policy from time to time to reflect changes in laws and regulations or adjustments to business practices. Any updates will be notified to users through website announcements or other appropriate means. Please regularly review this privacy policy to stay informed of the latest content.
10、 Contact Us
If users have any questions or need more information about this privacy policy, please contact us through the following methods:
Contact information
Telephone: (626)715-4869
Email: cs@nebulatrade.net
Our location
4010 GEORGIA BLVD. SAN BERNARDINO, CA 92407
We promise to continue to be committed to protecting users’ privacy rights and ensuring the security and compliance of data processing. Thank you to our users for their trust and support!